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Digital Process Innovations Limited (DPIL) specializes in providing comprehensive virtual assistant and back-office administration services for real estate, Medical, Technology, and Human resources businesses. With a focus on efficiency, professionalism, and attention to detail, we offer a full suite of services to streamline operations and elevate customer service.
Our Recruitment Process Outsourcing (RPO) solution is top quality. We provide world-class quality recruitment, outsourcing, and HR management services to local and international companies.
Our Virtual Assistants give you the effectiveness of an assistant with the flexibility of flying solo. To handle all the repetitive details that push you to the side.
Our offshore call center's Medical Back Office Support service is tailored to ease the administrative load on healthcare providers, empowering them to prioritize patient care. Our skilled professionals expertly manage all tasks.
We specialize in providing top-tier virtual assistant and back-office administration services, tailored for businesses across various industries. With a commitment to efficiency, professionalism, and precision, we support companies in streamlining their day-to-day operations, allowing them to focus on growth and customer satisfaction.
Our expert team is dedicated to transforming how businesses manage their administrative tasks through HR support, IT consulting, customer service, digital marketing, or legal and payroll assistance, driving success through innovation and attention to detail.
Whether you need short-term support or long-term staffing solutions, our flexible models are designed to meet your unique needs, allowing you to scale your technical team up or down as required, and stay ahead in the competitive call center landscape.
What sets us apart is our comprehensive approach—we manage customer service, research, surveys, and post-sale follow-ups, all under one roof.
(+234) 907-081-9899
Our Recruitment Process Outsourcing (RPO) solution is top quality. We provide world-class quality recruitment, outsourcing, and HR management services to local and international companies. Our expert team handles everything from job posting and candidate sourcing to screening, interviewing, and onboarding, leveraging our extensive network and advanced recruitment tools to identify top performers who align with your business needs. We can confidently assure our clients of a huge database of Resumes and job candidates that we can quickly explore for our clients, enhancing the recruitment process. Our RPO solution is scalable, flexible, and tailored to meet your unique requirements, ensuring that your offshore call center is staffed with skilled and motivated agents who drive business success.
Our Virtual Assistants give you the effectiveness of an assistant with the flexibility of flying solo. To handle all the repetitive details that push you to the side.
We maximize productivity while maintaining your independence with our Virtual Assistants. We handle the essential yet time-consuming tasks, allowing you to focus on what matters most:
• Chat Management
• Email Handling
• Meeting Coordination
• Call Handling
• Social Media Management
• Sales & Recruitment Support
By entrusting your business's essential details to our Virtual Assistants, you'll achieve more in less time, with minimal stress.
Our offshore call center's Medical Back Office Support service is tailored to ease the administrative load on healthcare providers, empowering them to prioritize patient care. Our skilled professionals expertly manage tasks such as:
• Medical billing and coding
• Insurance verification
• Healthcare analytics
• Medical transcription
• Medical record indexing
• Data entry services
• Appointment scheduling
• Patient data management
• Medical records administration
With a strong focus on HIPAA compliance and the use of advanced software, we guarantee accurate, efficient, and secure handling of medical data.
Our Technical Staffing solution empowers offshore call centers to bridge the gap between technology and customer service. We connect businesses with a pool of skilled technical professionals, including software developers, network engineers, Data Scientists, DevOps Engineers Azure and AWS, Cyber Security Engineers, Scrum Masters, IT project managers, and helpdesk specialists.
Our experts are well-versed in the latest technologies and systems, ensuring seamless integration with your existing infrastructure. By augmenting your team with our technical staffing solutions, you can enhance your call center's operational efficiency, improve issue resolution rates, and deliver exceptional customer experiences. Our flexible models are designed to meet your unique needs, allowing you to scale your technical team up or down as required.
Our team of highly trained agents, fluent and proficient in English handles inbound calls, messages, and emails with professionalism and care. We provide prompt, accurate responses to customer inquiries, efficiently resolve issues, and escalate complex concerns to your team when necessary.
We offer customized HR management solutions tailored to companies across diverse industries. Our dedicated HR professionals ensure your business receives world-class service at competitive rates—lower than those typically found in the Philippines, Mexico, or the Caribbean.
Designed to engage, satisfy, and retain your customers. What sets us apart is our comprehensive approach—we manage customer service, research, surveys, and post-sale follow-ups, all under one roof.
